Legal
Terms & Privacy
This document has two parts: Part 1 “Terms of Service” and Part 2 “Privacy Policy.”
Last updated: July 13, 2026 · Version 2.0
Service Agreement
Terms and Conditions
Earned Wage Access (EWA) Service — operated by LIFT
Effective date: July 13, 2026 · Version 2.0
01
LIFT at a Glance — Key Points
This summary is provided to help you understand the Service. Your specific rights and obligations are governed by the full text below.
LIFT is not a loan. It lets you receive wages you have already earned before payday. There is no interest, no late fee, no credit check, and no effect on your credit score.
The only cost is a flat fee per withdrawal. The fee is the same no matter how much you take out (currently 20,000 VND per Disbursement, VAT inclusive), and it is shown on screen before you confirm each request.
If you don’t use it, it costs nothing. Use is entirely voluntary, you can stop at any time, and choosing not to use LIFT will never count against you at work.
You owe LIFT nothing. On payday, your Employer — acting on your authorization — pays LIFT the wage amount you drew early. There is nothing for you to pay back, and LIFT will never demand payment from you or pursue collection against you.
Your total pay never changes. You receive the amount you request minus the fee (20,000 VND) immediately, and on payday you receive the rest of your wages in full. Only the fee is subtracted, and only the timing changes.
We use your personal data only as needed to provide the Service, and we never sell it.
01
Acceptance of These Terms
These Terms of Service (“Terms”) govern your use of the Earned Wage Access (EWA) platform, mobile application (the “App”), and related services (together, the “Service”) provided by LIFT Technology Services Co., Ltd. (“LIFT,” “we,” “us,” or “our”), and set out the rights and obligations between you and LIFT.
You accept these Terms through an explicit act — such as reviewing the full text and ticking the acceptance checkbox — during sign-up. We do not treat mere access to or use of the Service as acceptance of these Terms.
We keep an electronic record of your acceptance, and you can view the version of the Terms you accepted, and when you accepted it, in the App.
02
Definitions
Disbursement — means your early receipt, into your Payout Account, of a portion of the wages you have already earned by working during the current Pay Cycle, before your regular payday.
Payout Account — means the bank account in your own name that your Employer has registered for paying your wages. You can view your Payout Account in the App.
Settlement — means the delegated payment your Employer makes to LIFT on your regular payday, under your Wage Receipt Authorization (Section 6), covering the Disbursement amount you requested. A Settlement is not a loan repayment and is not a wage deduction.
Employer — means a company that has entered into a service agreement with LIFT to make the Service available to its workers.
You or user — means a worker employed by an Employer who has accepted these Terms and uses the Service.
Pay Cycle — means the recurring period over which wages are calculated and paid under your Employer’s rules.
Platform Service Fee — means the flat fee charged per Disbursement, as set out in Section 7.
Wage Receipt Authorization — means your declaration designating LIFT as the lawful recipient, under Article 94 of the Labor Code, of the wage portion corresponding to the Disbursement amount you requested (Section 6).
03
Legal Nature of the Service
In short: LIFT is not a lender, and this Service is not a loan.
The Service is not a loan, not an extension of credit, and not a credit transaction, and LIFT is not a credit institution under Vietnam’s Law on Credit Institutions.
LIFT is registered under its Enterprise Registration Certificate (ERC) for other financial support services (VSIC 6619) — entrusted operational services on a fee or contract basis, and the Service is provided within the scope of that registered business line.
The Service is grounded in Vietnam’s Labor Code No. 45/2019/QH14: Article 101 (advance payment of wages by agreement between the parties) and Article 94 (payment of wages to a person lawfully authorized by the worker).
The Service involves no interest, no collateral, and no credit check. Whether and how you use it has no effect whatsoever on your credit record or credit score.
04
Eligibility
You may use the Service if you meet all of the following:
You are employed by an Employer that has a valid agreement with LIFT.
You are at least 18 years old.
You hold a bank account in your own name in Vietnam — the account your Employer has registered for payroll — to receive Disbursements.
You have wages that you have already earned by working during the current Pay Cycle but that have not yet been paid.
You meet any other criteria set by LIFT or your Employer and announced in advance in the App.
05
How the Service Works
5.1 Data connection
With your consent and under its agreement with LIFT, your Employer provides LIFT with the attendance and wage data needed to calculate your available Disbursement amount accurately. Details on how personal data is handled are set out in Part 2, the Privacy Policy.
5.2 Request
Through the App, you may request a Disbursement of wages you have already earned in the current Pay Cycle. The amount available to you is determined within your actual earned net wages and any limits set by your Employer and LIFT.
5.3 Payout
Once your request is confirmed, LIFT pays the requested amount, net of the Platform Service Fee (Section 7), to your Payout Account under its agreement with your Employer, typically within minutes. You cannot select or change the Payout Account in the App; changes to the Payout Account follow your Employer’s payroll account change process.
5.4 Settlement
On your regular payday, out of your total wages, your Employer pays (i) the Disbursement amount you requested to LIFT under your Wage Receipt Authorization, and (ii) all of your remaining wages to you. The Platform Service Fee is not part of the payday Settlement (see Section 7).
5.5 Payslip presentation
Through its agreements with Employers, LIFT ensures that your payslip shows your total wages at 100% and that the Disbursement amount appears not as a “deduction” but under a heading that reflects what it actually is, such as “settlement of wages already received.”
5.6 Your total wages never change
Using the Service changes neither the total wages you receive nor the total wages your Employer pays out — only the timing of payment changes. The only cost you bear is the flat per-Disbursement fee (Section 7). For example, if your monthly wages are 10,000,000 VND and you request a Disbursement of 2,000,000 VND, you receive 1,980,000 VND immediately (the 20,000 VND fee is netted from the payout), and on payday you receive your remaining 8,000,000 VND in full: amount received early 1,980,000 + payday amount 8,000,000 + fee 20,000 = 10,000,000 VND, matching your full wages. You can check your projected payday amount in the App at any time, both before confirming a request and afterward.
06
Wage Receipt Authorization
In short: tapping “confirm” means “I already received this amount early — on payday, please have my employer pay it to LIFT.”
When you request and confirm a Disbursement in the App, you make two declarations at once: (i) a request for advance payment of wages by agreement with your Employer under Article 101 of the Labor Code, and (ii) a Wage Receipt Authorization under Article 94 of the Labor Code designating LIFT as the lawful recipient of the Disbursement amount you requested. Because the wage portion you already drew as a Disbursement is not of a nature to be paid to you again on payday, it is settled by payment to LIFT under that authorization.
Each Wage Receipt Authorization is given per individual Disbursement and is limited to that Disbursement’s requested amount. It has no effect on any other part of your wages.
You may cancel a request at any time before the Disbursement is executed. If you do, the authorization lapses and no fee applies.
A record of each authorization is kept in electronic form, and you can view your complete history of requests, authorizations, and Settlements in the App.
07
Platform Service Fee
7.1 Flat fee
The fee is a flat amount per Disbursement, regardless of the amount you withdraw. As of the effective date of these Terms, the fee is 20,000 VND per Disbursement (VAT inclusive). The fee currently in effect is posted at all times on the request screen and in the fee notice in the App.
7.2 Shown before you confirm
Before you confirm a request, the App clearly displays the requested amount, the fee, the exact amount you will receive (the requested amount minus the fee), and the amount scheduled for Settlement on payday. You can confirm a request only after reviewing this information.
7.3 No interest, ever
LIFT charges no interest, no late fees, no sign-up fees, no monthly fees, no subscription fees, and no other charges of any kind. The fee is not interest and is not calculated as a rate.
7.4 No use, no cost
If you do not use the Service, you incur no cost whatsoever.
7.5 Nature of the fee
The fee is consideration for a platform service that you voluntarily agree to and pay at each individual use. It is unrelated to obtaining or keeping employment, and it is not a recruitment cost of the kind employees are protected from bearing under Article 11.2 of the Labor Code (No. 45/2019/QH14). LIFT does not perform employment-service activities — career counseling, job placement, or labor supply — under the Law on Employment.
7.6 How the fee is handled
The fee is settled by netting it from the Disbursement at the time of payout: you receive the requested amount minus the fee. You are never billed for the fee separately, and the fee is never processed through your Employer’s payroll — the only amount your Employer pays LIFT on payday is the wage portion you authorized.
7.7 Refunds
If a request is canceled or withdrawn before the Disbursement is executed, no fee applies. Fees on completed Disbursements are non-refundable except where the law provides otherwise. If you believe a fee was charged in error, you may raise it through the support channels in Section 15; we will review promptly and, if we confirm an error, correct it and refund the fee.
7.8 Fee changes
LIFT may change the fee, provided that (i) the fee will always remain a flat amount unrelated to the withdrawal amount, (ii) it will never be changed to an interest-rate or amount-proportional structure, and (iii) any changed fee applies only to requests made after the change takes effect. For a fee decrease or any change that is not unfavorable to you, we will give at least 15 days’ notice through the App. For a fee increase or any change unfavorable to you, we will follow the process in Section 14 (at least 30 days’ notice and your fresh, explicit consent).
08
No Debt, No Recourse
In short: you owe LIFT nothing. There is nothing to pay back, and no one will ever chase you for money.
Using the Service creates no debt of any kind from you to LIFT. A Disbursement is the early receipt of your own wages, already earned through work you have performed.
LIFT will never demand payment from you, pursue collection against you, sue you, or report you to any credit bureau.
If Settlement cannot take place on the regular payday — because you leave your job, change jobs, or for any other reason — the matter is handled under the agreement between LIFT and your Employer. Settlement occurs only within the wages you have already earned, and no residual obligation or additional burden falls on you.
This Section continues to apply after your service relationship ends or after you leave your Employer.
This Section does not, however, excuse liability — such as restitution of unjust enrichment under applicable law — where you obtained a Disbursement by fraudulent means, including false information, in breach of Section 10(5).
09
Voluntary Use and User Protections
Use of the Service is entirely your voluntary choice. No one may require or pressure you to use it.
You may stop using the Service or close your account at any time, at no cost and with no penalty.
Through its agreements with Employers, LIFT ensures that you will suffer no disadvantage or discrimination in hiring, continued employment, evaluation, promotion, or treatment because you choose not to use the Service.
There are no restrictions of any kind on how you use the money you receive through a Disbursement.
To support your financial health, LIFT gives you transparent access in the App to your usage history and projected payday amount. Frequent Disbursements can affect how you manage the amount you receive on payday, so we encourage you to plan your use around your own needs.
10
Your Responsibilities
You agree to:
Provide accurate and complete information about yourself.
Use the Service only for lawful purposes and in accordance with these Terms.
Keep your account credentials (including your password) secure and not share them with anyone.
Not use the Service in another person’s name or on another person’s behalf.
Not request a Disbursement by fraudulent means, including creating false attendance or wage records.
11
Intellectual Property
All intellectual property rights in the Service — including the App, software, content, logos, and trademarks — belong to LIFT or its licensors.
You receive a limited, non-exclusive, non-transferable right to use the App for the purpose of using the Service. You may not copy, modify, or reverse engineer any part of the App.
12
Service Availability and Liability
LIFT works to provide a stable and fast Disbursement service. The Service may nonetheless be temporarily interrupted or delayed by system maintenance, network failures, or conditions at banks and payment networks, and LIFT will take reasonable steps to minimize such disruptions.
To the maximum extent permitted by law, LIFT is not liable for indirect, incidental, or consequential damages arising from your use of, or inability to use, the Service.
Nothing in this Section excludes or limits any rights guaranteed to you under mandatory consumer-protection law.
13
Suspension and Termination
LIFT may suspend or terminate your use of the Service if (i) you materially breach these Terms, (ii) your Employer makes a legitimate request, or (iii) continuing to provide the Service would become unlawful or create a serious risk. In each case, we will notify you of the reason without delay.
Your eligibility ends when your employment relationship with your Employer ends, or when the agreement between your Employer and LIFT ends.
Even after suspension or termination, Settlement of any Disbursement already executed proceeds under Sections 5 and 6, and Section 8 (No Debt, No Recourse) continues to apply.
14
Changes to These Terms
LIFT may change these Terms to the extent consistent with applicable law.
When we change these Terms, we will announce the effective date and the reasons for the change through App notices and notifications at least 15 days before the effective date — or at least 30 days in advance for changes that are unfavorable to you or otherwise material.
For changes that materially affect your rights or obligations, we will obtain your explicit consent again. If you do not agree to a change, you may stop using the Service and close your account, with no disadvantage to you.
15
Complaints and Dispute Resolution
You may raise questions, complaints, or objections about the Service through the in-app support center or the contact below:
Email: info@liftpay.app (you may also file through the in-app support center)
We will review each complaint without delay and, within 7 business days of receipt, let you know the outcome or the timeline for resolution.
These Terms are governed by and interpreted under the laws of the Socialist Republic of Vietnam.
Disputes arising in connection with these Terms will first be addressed through good-faith discussion. If no resolution is reached, either party may bring the matter before the competent courts of Ho Chi Minh City. This Section does not limit any dispute-resolution avenue guaranteed to you under consumer-protection law.
16
Language
These Terms are drafted in Vietnamese. Translations into English or other languages are provided for your convenience. If there is any difference between a translation and the Vietnamese version, the Vietnamese version prevails.
17
About LIFT
Company name: LIFT Technology Services Co., Ltd.
Tax code: 0319049183
Registered business line: Other financial support services (VSIC 6619) — entrusted operational services on a fee or contract basis
Address: Floor 3, MORITZ Building, 140 Nguyen Van Khoi, Thong Tay Hoi Ward, Ho Chi Minh City, Vietnam
Email: info@liftpay.app
Data Protection
Privacy Policy
Earned Wage Access (EWA) Service — operated by LIFT
Effective date: July 13, 2026 · Version 2.0
00
Your Privacy at a Glance — Key Points
This summary is provided to help you understand the Policy. The full text below governs.
We process only the minimum data needed to provide the Service (identity verification, attendance/wage data, account details, and the like).
We never sell your personal data. We share it only with the parties needed for payday Settlement and payouts (your Employer and banks), and only to the extent needed.
We obtain consent only through checkboxes you tick yourself during sign-up and use — and you can withdraw consent at any time.
You have the right to access, correct, and delete your data, to report violations to the authorities, and to claim damages.
Questions and rights requests: info@liftpay.app
01
Overview
This Privacy Policy (“Policy”) explains how LIFT collects, uses, and protects your personal data in connection with the Service.
This Policy is prepared in accordance with Vietnam’s Law on Personal Data Protection (No. 91/2025/QH15), its implementing decrees, and other applicable law.
This Policy is a notice about how personal data is processed. Merely reading this Policy does not constitute consent to the collection or use of your personal data; we obtain consent through the explicit methods described in Section 5 during sign-up and use of the Service.
02
Data Controller and Privacy Team
The Data Controller of your personal data is:
Your Employer is a separate controller of the work-related data it holds and manages about its workers (attendance, wages, and the like), and LIFT is a separate controller processing that data within the scope of providing the Service. The roles and responsibilities of each are set out in the agreement between LIFT and the Employer.
LIFT has designated a dedicated team and a responsible officer for personal data protection.
03
Personal Data We Collect
We collect and process the following personal data:
3.1 Basic personal data
full name, date of birth, national ID number, phone number, and contact details.
3.2 Work data
your Employer, employment status, attendance, work schedule, and earned-wage data. We receive this data from your Employer, based on your consent and the agreement between LIFT and the Employer.
3.3 Financial data (protected as sensitive-equivalent)
bank account details (your Payout Account), and your Disbursement and Settlement history. Payout Account details may be provided to us by your Employer, based on your consent and under the agreement between LIFT and the Employer. Because financial and banking data may be subject to heightened protection under law, we protect it to a standard equivalent to sensitive data and process it only with your separate consent.
3.4 Device and technical data
device type, operating system, App version, and basic usage and diagnostic data.
3.5 (Optional) Marketing data
whether you wish to receive news about events and benefits. Declining optional items does not limit your use of the Service in any way.
04
Purposes and Legal Bases
We process the personal data we collect for the following purposes and on the following bases:
Purpose: Identity verification and eligibility checks
Main data: Basic data, work data
Legal basis: Your consent
Purpose: Calculating earned wages and executing Disbursements
Main data: Work data, financial data
Legal basis: Your consent
Purpose: Processing payday Settlements
Main data: Work data, financial data
Legal basis: Your consent
Purpose: Customer support and complaint handling
Main data: Basic data, usage history
Legal basis: Your consent
Purpose: Service security and fraud prevention
Main data: Device and technical data
Legal basis: Your consent
Purpose: Compliance with legal obligations (tax, accounting, regulator requests, etc.)
Main data: All relevant records
Legal basis: Performance of a legal obligation (no consent required)
Purpose: (Optional) Marketing and benefit updates
Main data: Contact details
Your separate consent
The specific scope of the grounds on which the law permits processing without consent (performance of a legal obligation, protection of life and health in emergencies, and the like) is determined by the Law on Personal Data Protection and its implementing decrees.
05
How We Obtain and How You Withdraw Consent
We obtain your clear and specific consent to the collection and use of your personal data. Consent is expressed through your affirmative act — such as ticking a consent checkbox — during sign-up and use. Silence, or mere use of the Service, is never treated as consent.
We obtain consent separately for each purpose. Consents essential to providing the Service are separated from optional consents (such as marketing), and refusing an optional consent does not limit your use of the Service.
For sensitive-equivalent data such as financial data, we obtain separate consent.
All consent records are kept in an electronic form that can be printed and reproduced.
You may withdraw consent at any time through the App settings or the contact in Section 2. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. If you withdraw consent for essential items, your use of some or all of the Service may be limited.
06
Sharing and Processing on Our Behalf
We never sell your personal data. The sale and purchase of personal data is prohibited by law, and we comply strictly with that prohibition.
We share your personal data with third parties, or entrust its processing, only in the following cases:
If the recipients or the scope of sharing or entrusted processing changes, we will update this Policy and notify you.
07
Cross-Border Transfers
Your personal data is processed and stored on servers located in Vietnam and is not transferred outside Vietnam.
If a cross-border transfer becomes necessary for the operation of the Service in the future, we will complete the procedures the law requires (including preparing and filing a cross-border transfer impact assessment), and will update this Policy and notify you in advance of the recipients, destination countries, and safeguards.
08
Retention
We keep personal data only for as long as needed to fulfill the purpose of processing.
Retention standards by category are:
Personal data past its retention period is securely deleted by irreversible means or anonymized.
09
How We Protect Your Data
To prevent unauthorized access, alteration, or leakage of personal data, we apply the following administrative, technical, and physical safeguards:
Encryption in transit and at rest, and access controls.
Access management under the principle of least privilege — access limited to personnel who need it for their work.
Enhanced safeguards for highly sensitive data such as financial data.
Security training for staff, and contractual protection obligations imposed on processors.
10
Data Breach Response
If we become aware of a personal data breach or other infringement incident, we will notify the competent authority within the statutory deadline (72 hours of becoming aware)
Where the law requires notice to data subjects (including breaches involving financial data), and in any other incident that could materially affect you, we will notify affected users of what happened, the expected impact, and the steps you can take.
We maintain and operate internal response procedures for breach incidents.
11
Your Rights
You can exercise these rights through the in-app menu or the contact in Section 2, and you can request deletion of your account and personal data directly in the App. After verifying your identity, we will handle your request within the statutory deadline; if more time is needed, we will explain why and give you an expected timeline.
Exercising your rights is free of charge, except in the limited cases the law provides.
12
Children’s Data
The Service is intended for workers aged 18 and over, and we do not knowingly collect children’s personal data. If we learn that a child’s data has been collected, we will delete it without delay.
13
Automatically Collected Data
The App may automatically collect device data and basic usage records to keep the Service running reliably and to diagnose errors.
Our website may use cookies for visit statistics; you can refuse cookies through your browser settings.
We do not carry out automated decision-making that materially affects your rights, such as profiling.
14
Changes to This Policy
We may revise this Policy to reflect changes in the law or in the Service.
When we revise it, we will announce the effective date and the main changes through the App at least 15 days before the effective date. For changes that require your consent — such as adding data categories or purposes — we will obtain separate consent.
Previous versions of this Policy are available on request.
15
Contact Us
For questions, rights requests, or complaints about personal data, please contact:
Email: info@liftpay.app
Address: Floor 3, MORITZ Building, 140 Nguyen Van Khoi, Thong Tay Hoi Ward, Ho Chi Minh City, Vietnam
Questions about these documents?
Reach our team and we'll be glad to help clarify anything.
© 2026 LIFT Technology Services. All rights reserved.
Legal
Terms & Privacy
This document has two parts: Part 1 “Terms of Service” and Part 2 “Privacy Policy.”
Last updated: July 13, 2026 · Version 2.0
Service Agreement
Terms and Conditions
Earned Wage Access (EWA) Service — operated by LIFT
Effective date: July 13, 2026 · Version 2.0
01
LIFT at a Glance — Key Points
This summary is provided to help you understand the Service. Your specific rights and obligations are governed by the full text below.
LIFT is not a loan. It lets you receive wages you have already earned before payday. There is no interest, no late fee, no credit check, and no effect on your credit score.
The only cost is a flat fee per withdrawal. The fee is the same no matter how much you take out (currently 20,000 VND per Disbursement, VAT inclusive), and it is shown on screen before you confirm each request.
If you don’t use it, it costs nothing. Use is entirely voluntary, you can stop at any time, and choosing not to use LIFT will never count against you at work.
You owe LIFT nothing. On payday, your Employer — acting on your authorization — pays LIFT the wage amount you drew early. There is nothing for you to pay back, and LIFT will never demand payment from you or pursue collection against you.
Your total pay never changes. You receive the amount you request minus the fee (20,000 VND) immediately, and on payday you receive the rest of your wages in full. Only the fee is subtracted, and only the timing changes.
We use your personal data only as needed to provide the Service, and we never sell it.
01
Acceptance of These Terms
These Terms of Service (“Terms”) govern your use of the Earned Wage Access (EWA) platform, mobile application (the “App”), and related services (together, the “Service”) provided by LIFT Technology Services Co., Ltd. (“LIFT,” “we,” “us,” or “our”), and set out the rights and obligations between you and LIFT.
You accept these Terms through an explicit act — such as reviewing the full text and ticking the acceptance checkbox — during sign-up. We do not treat mere access to or use of the Service as acceptance of these Terms.
We keep an electronic record of your acceptance, and you can view the version of the Terms you accepted, and when you accepted it, in the App.
02
Definitions
Disbursement — means your early receipt, into your Payout Account, of a portion of the wages you have already earned by working during the current Pay Cycle, before your regular payday.
Payout Account — means the bank account in your own name that your Employer has registered for paying your wages. You can view your Payout Account in the App.
Settlement — means the delegated payment your Employer makes to LIFT on your regular payday, under your Wage Receipt Authorization (Section 6), covering the Disbursement amount you requested. A Settlement is not a loan repayment and is not a wage deduction.
Employer — means a company that has entered into a service agreement with LIFT to make the Service available to its workers.
You or user — means a worker employed by an Employer who has accepted these Terms and uses the Service.
Pay Cycle — means the recurring period over which wages are calculated and paid under your Employer’s rules.
Platform Service Fee — means the flat fee charged per Disbursement, as set out in Section 7.
Wage Receipt Authorization — means your declaration designating LIFT as the lawful recipient, under Article 94 of the Labor Code, of the wage portion corresponding to the Disbursement amount you requested (Section 6).
03
Legal Nature of the Service
In short: LIFT is not a lender, and this Service is not a loan.
The Service is not a loan, not an extension of credit, and not a credit transaction, and LIFT is not a credit institution under Vietnam’s Law on Credit Institutions.
LIFT is registered under its Enterprise Registration Certificate (ERC) for other financial support services (VSIC 6619) — entrusted operational services on a fee or contract basis, and the Service is provided within the scope of that registered business line.
The Service is grounded in Vietnam’s Labor Code No. 45/2019/QH14: Article 101 (advance payment of wages by agreement between the parties) and Article 94 (payment of wages to a person lawfully authorized by the worker).
The Service involves no interest, no collateral, and no credit check. Whether and how you use it has no effect whatsoever on your credit record or credit score.
04
Eligibility
You may use the Service if you meet all of the following:
You are employed by an Employer that has a valid agreement with LIFT.
You are at least 18 years old.
You hold a bank account in your own name in Vietnam — the account your Employer has registered for payroll — to receive Disbursements.
You have wages that you have already earned by working during the current Pay Cycle but that have not yet been paid.
You meet any other criteria set by LIFT or your Employer and announced in advance in the App.
05
How the Service Works
5.1 Data connection
With your consent and under its agreement with LIFT, your Employer provides LIFT with the attendance and wage data needed to calculate your available Disbursement amount accurately. Details on how personal data is handled are set out in Part 2, the Privacy Policy.
5.2 Request
Through the App, you may request a Disbursement of wages you have already earned in the current Pay Cycle. The amount available to you is determined within your actual earned net wages and any limits set by your Employer and LIFT.
5.3 Payout
Once your request is confirmed, LIFT pays the requested amount, net of the Platform Service Fee (Section 7), to your Payout Account under its agreement with your Employer, typically within minutes. You cannot select or change the Payout Account in the App; changes to the Payout Account follow your Employer’s payroll account change process.
5.4 Settlement
On your regular payday, out of your total wages, your Employer pays (i) the Disbursement amount you requested to LIFT under your Wage Receipt Authorization, and (ii) all of your remaining wages to you. The Platform Service Fee is not part of the payday Settlement (see Section 7).
5.5 Payslip presentation
Through its agreements with Employers, LIFT ensures that your payslip shows your total wages at 100% and that the Disbursement amount appears not as a “deduction” but under a heading that reflects what it actually is, such as “settlement of wages already received.”
5.6 Your total wages never change
Using the Service changes neither the total wages you receive nor the total wages your Employer pays out — only the timing of payment changes. The only cost you bear is the flat per-Disbursement fee (Section 7). For example, if your monthly wages are 10,000,000 VND and you request a Disbursement of 2,000,000 VND, you receive 1,980,000 VND immediately (the 20,000 VND fee is netted from the payout), and on payday you receive your remaining 8,000,000 VND in full: amount received early 1,980,000 + payday amount 8,000,000 + fee 20,000 = 10,000,000 VND, matching your full wages. You can check your projected payday amount in the App at any time, both before confirming a request and afterward.
06
Wage Receipt Authorization
In short: tapping “confirm” means “I already received this amount early — on payday, please have my employer pay it to LIFT.”
When you request and confirm a Disbursement in the App, you make two declarations at once: (i) a request for advance payment of wages by agreement with your Employer under Article 101 of the Labor Code, and (ii) a Wage Receipt Authorization under Article 94 of the Labor Code designating LIFT as the lawful recipient of the Disbursement amount you requested. Because the wage portion you already drew as a Disbursement is not of a nature to be paid to you again on payday, it is settled by payment to LIFT under that authorization.
Each Wage Receipt Authorization is given per individual Disbursement and is limited to that Disbursement’s requested amount. It has no effect on any other part of your wages.
You may cancel a request at any time before the Disbursement is executed. If you do, the authorization lapses and no fee applies.
A record of each authorization is kept in electronic form, and you can view your complete history of requests, authorizations, and Settlements in the App.
07
Platform Service Fee
7.1 Flat fee
The fee is a flat amount per Disbursement, regardless of the amount you withdraw. As of the effective date of these Terms, the fee is 20,000 VND per Disbursement (VAT inclusive). The fee currently in effect is posted at all times on the request screen and in the fee notice in the App.
7.2 Shown before you confirm
Before you confirm a request, the App clearly displays the requested amount, the fee, the exact amount you will receive (the requested amount minus the fee), and the amount scheduled for Settlement on payday. You can confirm a request only after reviewing this information.
7.3 No interest, ever
LIFT charges no interest, no late fees, no sign-up fees, no monthly fees, no subscription fees, and no other charges of any kind. The fee is not interest and is not calculated as a rate.
7.4 No use, no cost
If you do not use the Service, you incur no cost whatsoever.
7.5 Nature of the fee
The fee is consideration for a platform service that you voluntarily agree to and pay at each individual use. It is unrelated to obtaining or keeping employment, and it is not a recruitment cost of the kind employees are protected from bearing under Article 11.2 of the Labor Code (No. 45/2019/QH14). LIFT does not perform employment-service activities — career counseling, job placement, or labor supply — under the Law on Employment.
7.6 How the fee is handled
The fee is settled by netting it from the Disbursement at the time of payout: you receive the requested amount minus the fee. You are never billed for the fee separately, and the fee is never processed through your Employer’s payroll — the only amount your Employer pays LIFT on payday is the wage portion you authorized.
7.7 Refunds
If a request is canceled or withdrawn before the Disbursement is executed, no fee applies. Fees on completed Disbursements are non-refundable except where the law provides otherwise. If you believe a fee was charged in error, you may raise it through the support channels in Section 15; we will review promptly and, if we confirm an error, correct it and refund the fee.
7.8 Fee changes
LIFT may change the fee, provided that (i) the fee will always remain a flat amount unrelated to the withdrawal amount, (ii) it will never be changed to an interest-rate or amount-proportional structure, and (iii) any changed fee applies only to requests made after the change takes effect. For a fee decrease or any change that is not unfavorable to you, we will give at least 15 days’ notice through the App. For a fee increase or any change unfavorable to you, we will follow the process in Section 14 (at least 30 days’ notice and your fresh, explicit consent).
08
No Debt, No Recourse
In short: you owe LIFT nothing. There is nothing to pay back, and no one will ever chase you for money.
Using the Service creates no debt of any kind from you to LIFT. A Disbursement is the early receipt of your own wages, already earned through work you have performed.
LIFT will never demand payment from you, pursue collection against you, sue you, or report you to any credit bureau.
If Settlement cannot take place on the regular payday — because you leave your job, change jobs, or for any other reason — the matter is handled under the agreement between LIFT and your Employer. Settlement occurs only within the wages you have already earned, and no residual obligation or additional burden falls on you.
This Section continues to apply after your service relationship ends or after you leave your Employer.
This Section does not, however, excuse liability — such as restitution of unjust enrichment under applicable law — where you obtained a Disbursement by fraudulent means, including false information, in breach of Section 10(5).
09
Voluntary Use and User Protections
Use of the Service is entirely your voluntary choice. No one may require or pressure you to use it.
You may stop using the Service or close your account at any time, at no cost and with no penalty.
Through its agreements with Employers, LIFT ensures that you will suffer no disadvantage or discrimination in hiring, continued employment, evaluation, promotion, or treatment because you choose not to use the Service.
There are no restrictions of any kind on how you use the money you receive through a Disbursement.
To support your financial health, LIFT gives you transparent access in the App to your usage history and projected payday amount. Frequent Disbursements can affect how you manage the amount you receive on payday, so we encourage you to plan your use around your own needs.
10
Your Responsibilities
You agree to:
Provide accurate and complete information about yourself.
Use the Service only for lawful purposes and in accordance with these Terms.
Keep your account credentials (including your password) secure and not share them with anyone.
Not use the Service in another person’s name or on another person’s behalf.
Not request a Disbursement by fraudulent means, including creating false attendance or wage records.
11
Intellectual Property
All intellectual property rights in the Service — including the App, software, content, logos, and trademarks — belong to LIFT or its licensors.
You receive a limited, non-exclusive, non-transferable right to use the App for the purpose of using the Service. You may not copy, modify, or reverse engineer any part of the App.
12
Service Availability and Liability
LIFT works to provide a stable and fast Disbursement service. The Service may nonetheless be temporarily interrupted or delayed by system maintenance, network failures, or conditions at banks and payment networks, and LIFT will take reasonable steps to minimize such disruptions.
To the maximum extent permitted by law, LIFT is not liable for indirect, incidental, or consequential damages arising from your use of, or inability to use, the Service.
Nothing in this Section excludes or limits any rights guaranteed to you under mandatory consumer-protection law.
13
Suspension and Termination
LIFT may suspend or terminate your use of the Service if (i) you materially breach these Terms, (ii) your Employer makes a legitimate request, or (iii) continuing to provide the Service would become unlawful or create a serious risk. In each case, we will notify you of the reason without delay.
Your eligibility ends when your employment relationship with your Employer ends, or when the agreement between your Employer and LIFT ends.
Even after suspension or termination, Settlement of any Disbursement already executed proceeds under Sections 5 and 6, and Section 8 (No Debt, No Recourse) continues to apply.
14
Changes to These Terms
LIFT may change these Terms to the extent consistent with applicable law.
When we change these Terms, we will announce the effective date and the reasons for the change through App notices and notifications at least 15 days before the effective date — or at least 30 days in advance for changes that are unfavorable to you or otherwise material.
For changes that materially affect your rights or obligations, we will obtain your explicit consent again. If you do not agree to a change, you may stop using the Service and close your account, with no disadvantage to you.
15
Complaints and Dispute Resolution
You may raise questions, complaints, or objections about the Service through the in-app support center or the contact below:
Email: info@liftpay.app (you may also file through the in-app support center)
We will review each complaint without delay and, within 7 business days of receipt, let you know the outcome or the timeline for resolution.
These Terms are governed by and interpreted under the laws of the Socialist Republic of Vietnam.
Disputes arising in connection with these Terms will first be addressed through good-faith discussion. If no resolution is reached, either party may bring the matter before the competent courts of Ho Chi Minh City. This Section does not limit any dispute-resolution avenue guaranteed to you under consumer-protection law.
16
Language
These Terms are drafted in Vietnamese. Translations into English or other languages are provided for your convenience. If there is any difference between a translation and the Vietnamese version, the Vietnamese version prevails.
17
About LIFT
Company name: LIFT Technology Services Co., Ltd.
Tax code: 0319049183
Registered business line: Other financial support services (VSIC 6619) — entrusted operational services on a fee or contract basis
Address: Floor 3, MORITZ Building, 140 Nguyen Van Khoi, Thong Tay Hoi Ward, Ho Chi Minh City, Vietnam
Email: info@liftpay.app
Data Protection
Privacy Policy
Earned Wage Access (EWA) Service — operated by LIFT
Effective date: July 13, 2026 · Version 2.0
00
Your Privacy at a Glance — Key Points
This summary is provided to help you understand the Policy. The full text below governs.
We process only the minimum data needed to provide the Service (identity verification, attendance/wage data, account details, and the like).
We never sell your personal data. We share it only with the parties needed for payday Settlement and payouts (your Employer and banks), and only to the extent needed.
We obtain consent only through checkboxes you tick yourself during sign-up and use — and you can withdraw consent at any time.
You have the right to access, correct, and delete your data, to report violations to the authorities, and to claim damages.
Questions and rights requests: info@liftpay.app
01
Overview
This Privacy Policy (“Policy”) explains how LIFT collects, uses, and protects your personal data in connection with the Service.
This Policy is prepared in accordance with Vietnam’s Law on Personal Data Protection (No. 91/2025/QH15), its implementing decrees, and other applicable law.
This Policy is a notice about how personal data is processed. Merely reading this Policy does not constitute consent to the collection or use of your personal data; we obtain consent through the explicit methods described in Section 5 during sign-up and use of the Service.
02
Data Controller and Privacy Team
The Data Controller of your personal data is:
Your Employer is a separate controller of the work-related data it holds and manages about its workers (attendance, wages, and the like), and LIFT is a separate controller processing that data within the scope of providing the Service. The roles and responsibilities of each are set out in the agreement between LIFT and the Employer.
LIFT has designated a dedicated team and a responsible officer for personal data protection.
03
Personal Data We Collect
We collect and process the following personal data:
3.1 Basic personal data
full name, date of birth, national ID number, phone number, and contact details.
3.2 Work data
your Employer, employment status, attendance, work schedule, and earned-wage data. We receive this data from your Employer, based on your consent and the agreement between LIFT and the Employer.
3.3 Financial data (protected as sensitive-equivalent)
bank account details (your Payout Account), and your Disbursement and Settlement history. Payout Account details may be provided to us by your Employer, based on your consent and under the agreement between LIFT and the Employer. Because financial and banking data may be subject to heightened protection under law, we protect it to a standard equivalent to sensitive data and process it only with your separate consent.
3.4 Device and technical data
device type, operating system, App version, and basic usage and diagnostic data.
3.5 (Optional) Marketing data
whether you wish to receive news about events and benefits. Declining optional items does not limit your use of the Service in any way.
04
Purposes and Legal Bases
We process the personal data we collect for the following purposes and on the following bases:
Purpose: Identity verification and eligibility checks
Main data: Basic data, work data
Legal basis: Your consent
Purpose: Calculating earned wages and executing Disbursements
Main data: Work data, financial data
Legal basis: Your consent
Purpose: Processing payday Settlements
Main data: Work data, financial data
Legal basis: Your consent
Purpose: Customer support and complaint handling
Main data: Basic data, usage history
Legal basis: Your consent
Purpose: Service security and fraud prevention
Main data: Device and technical data
Legal basis: Your consent
Purpose: Compliance with legal obligations (tax, accounting, regulator requests, etc.)
Main data: All relevant records
Legal basis: Performance of a legal obligation (no consent required)
Purpose: (Optional) Marketing and benefit updates
Main data: Contact details
Your separate consent
The specific scope of the grounds on which the law permits processing without consent (performance of a legal obligation, protection of life and health in emergencies, and the like) is determined by the Law on Personal Data Protection and its implementing decrees.
05
How We Obtain and How You Withdraw Consent
We obtain your clear and specific consent to the collection and use of your personal data. Consent is expressed through your affirmative act — such as ticking a consent checkbox — during sign-up and use. Silence, or mere use of the Service, is never treated as consent.
We obtain consent separately for each purpose. Consents essential to providing the Service are separated from optional consents (such as marketing), and refusing an optional consent does not limit your use of the Service.
For sensitive-equivalent data such as financial data, we obtain separate consent.
All consent records are kept in an electronic form that can be printed and reproduced.
You may withdraw consent at any time through the App settings or the contact in Section 2. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. If you withdraw consent for essential items, your use of some or all of the Service may be limited.
06
Sharing and Processing on Our Behalf
We never sell your personal data. The sale and purchase of personal data is prohibited by law, and we comply strictly with that prohibition.
We share your personal data with third parties, or entrust its processing, only in the following cases:
If the recipients or the scope of sharing or entrusted processing changes, we will update this Policy and notify you.
07
Cross-Border Transfers
Your personal data is processed and stored on servers located in Vietnam and is not transferred outside Vietnam.
If a cross-border transfer becomes necessary for the operation of the Service in the future, we will complete the procedures the law requires (including preparing and filing a cross-border transfer impact assessment), and will update this Policy and notify you in advance of the recipients, destination countries, and safeguards.
08
Retention
We keep personal data only for as long as needed to fulfill the purpose of processing.
Retention standards by category are:
Personal data past its retention period is securely deleted by irreversible means or anonymized.
09
How We Protect Your Data
To prevent unauthorized access, alteration, or leakage of personal data, we apply the following administrative, technical, and physical safeguards:
Encryption in transit and at rest, and access controls.
Access management under the principle of least privilege — access limited to personnel who need it for their work.
Enhanced safeguards for highly sensitive data such as financial data.
Security training for staff, and contractual protection obligations imposed on processors.
10
Data Breach Response
If we become aware of a personal data breach or other infringement incident, we will notify the competent authority within the statutory deadline (72 hours of becoming aware)
Where the law requires notice to data subjects (including breaches involving financial data), and in any other incident that could materially affect you, we will notify affected users of what happened, the expected impact, and the steps you can take.
We maintain and operate internal response procedures for breach incidents.
11
Your Rights
You can exercise these rights through the in-app menu or the contact in Section 2, and you can request deletion of your account and personal data directly in the App. After verifying your identity, we will handle your request within the statutory deadline; if more time is needed, we will explain why and give you an expected timeline.
Exercising your rights is free of charge, except in the limited cases the law provides.
12
Children’s Data
The Service is intended for workers aged 18 and over, and we do not knowingly collect children’s personal data. If we learn that a child’s data has been collected, we will delete it without delay.
13
Automatically Collected Data
The App may automatically collect device data and basic usage records to keep the Service running reliably and to diagnose errors.
Our website may use cookies for visit statistics; you can refuse cookies through your browser settings.
We do not carry out automated decision-making that materially affects your rights, such as profiling.
14
Changes to This Policy
We may revise this Policy to reflect changes in the law or in the Service.
When we revise it, we will announce the effective date and the main changes through the App at least 15 days before the effective date. For changes that require your consent — such as adding data categories or purposes — we will obtain separate consent.
Previous versions of this Policy are available on request.
15
Contact Us
For questions, rights requests, or complaints about personal data, please contact:
Email: info@liftpay.app
Address: Floor 3, MORITZ Building, 140 Nguyen Van Khoi, Thong Tay Hoi Ward, Ho Chi Minh City, Vietnam
Questions about these documents?
Reach our team and we'll be glad to help clarify anything.
© 2026 LIFT Technology Services. All rights reserved.
Legal
Terms & Privacy
This document has two parts: Part 1 “Terms of Service” and Part 2 “Privacy Policy.”
Last updated: July 13, 2026 · Version 2.0
Service Agreement
Terms and Conditions
Earned Wage Access (EWA) Service — operated by LIFT
Effective date: July 13, 2026 · Version 2.0
01
LIFT at a Glance — Key Points
This summary is provided to help you understand the Service. Your specific rights and obligations are governed by the full text below.
LIFT is not a loan. It lets you receive wages you have already earned before payday. There is no interest, no late fee, no credit check, and no effect on your credit score.
The only cost is a flat fee per withdrawal. The fee is the same no matter how much you take out (currently 20,000 VND per Disbursement, VAT inclusive), and it is shown on screen before you confirm each request.
If you don’t use it, it costs nothing. Use is entirely voluntary, you can stop at any time, and choosing not to use LIFT will never count against you at work.
You owe LIFT nothing. On payday, your Employer — acting on your authorization — pays LIFT the wage amount you drew early. There is nothing for you to pay back, and LIFT will never demand payment from you or pursue collection against you.
Your total pay never changes. You receive the amount you request minus the fee (20,000 VND) immediately, and on payday you receive the rest of your wages in full. Only the fee is subtracted, and only the timing changes.
We use your personal data only as needed to provide the Service, and we never sell it.
01
Acceptance of These Terms
These Terms of Service (“Terms”) govern your use of the Earned Wage Access (EWA) platform, mobile application (the “App”), and related services (together, the “Service”) provided by LIFT Technology Services Co., Ltd. (“LIFT,” “we,” “us,” or “our”), and set out the rights and obligations between you and LIFT.
You accept these Terms through an explicit act — such as reviewing the full text and ticking the acceptance checkbox — during sign-up. We do not treat mere access to or use of the Service as acceptance of these Terms.
We keep an electronic record of your acceptance, and you can view the version of the Terms you accepted, and when you accepted it, in the App.
02
Definitions
Disbursement — means your early receipt, into your Payout Account, of a portion of the wages you have already earned by working during the current Pay Cycle, before your regular payday.
Payout Account — means the bank account in your own name that your Employer has registered for paying your wages. You can view your Payout Account in the App.
Settlement — means the delegated payment your Employer makes to LIFT on your regular payday, under your Wage Receipt Authorization (Section 6), covering the Disbursement amount you requested. A Settlement is not a loan repayment and is not a wage deduction.
Employer — means a company that has entered into a service agreement with LIFT to make the Service available to its workers.
You or user — means a worker employed by an Employer who has accepted these Terms and uses the Service.
Pay Cycle — means the recurring period over which wages are calculated and paid under your Employer’s rules.
Platform Service Fee — means the flat fee charged per Disbursement, as set out in Section 7.
Wage Receipt Authorization — means your declaration designating LIFT as the lawful recipient, under Article 94 of the Labor Code, of the wage portion corresponding to the Disbursement amount you requested (Section 6).
03
Legal Nature of the Service
In short: LIFT is not a lender, and this Service is not a loan.
The Service is not a loan, not an extension of credit, and not a credit transaction, and LIFT is not a credit institution under Vietnam’s Law on Credit Institutions.
LIFT is registered under its Enterprise Registration Certificate (ERC) for other financial support services (VSIC 6619) — entrusted operational services on a fee or contract basis, and the Service is provided within the scope of that registered business line.
The Service is grounded in Vietnam’s Labor Code No. 45/2019/QH14: Article 101 (advance payment of wages by agreement between the parties) and Article 94 (payment of wages to a person lawfully authorized by the worker).
The Service involves no interest, no collateral, and no credit check. Whether and how you use it has no effect whatsoever on your credit record or credit score.
04
Eligibility
You may use the Service if you meet all of the following:
You are employed by an Employer that has a valid agreement with LIFT.
You are at least 18 years old.
You hold a bank account in your own name in Vietnam — the account your Employer has registered for payroll — to receive Disbursements.
You have wages that you have already earned by working during the current Pay Cycle but that have not yet been paid.
You meet any other criteria set by LIFT or your Employer and announced in advance in the App.
05
How the Service Works
5.1 Data connection
With your consent and under its agreement with LIFT, your Employer provides LIFT with the attendance and wage data needed to calculate your available Disbursement amount accurately. Details on how personal data is handled are set out in Part 2, the Privacy Policy.
5.2 Request
Through the App, you may request a Disbursement of wages you have already earned in the current Pay Cycle. The amount available to you is determined within your actual earned net wages and any limits set by your Employer and LIFT.
5.3 Payout
Once your request is confirmed, LIFT pays the requested amount, net of the Platform Service Fee (Section 7), to your Payout Account under its agreement with your Employer, typically within minutes. You cannot select or change the Payout Account in the App; changes to the Payout Account follow your Employer’s payroll account change process.
5.4 Settlement
On your regular payday, out of your total wages, your Employer pays (i) the Disbursement amount you requested to LIFT under your Wage Receipt Authorization, and (ii) all of your remaining wages to you. The Platform Service Fee is not part of the payday Settlement (see Section 7).
5.5 Payslip presentation
Through its agreements with Employers, LIFT ensures that your payslip shows your total wages at 100% and that the Disbursement amount appears not as a “deduction” but under a heading that reflects what it actually is, such as “settlement of wages already received.”
5.6 Your total wages never change
Using the Service changes neither the total wages you receive nor the total wages your Employer pays out — only the timing of payment changes. The only cost you bear is the flat per-Disbursement fee (Section 7). For example, if your monthly wages are 10,000,000 VND and you request a Disbursement of 2,000,000 VND, you receive 1,980,000 VND immediately (the 20,000 VND fee is netted from the payout), and on payday you receive your remaining 8,000,000 VND in full: amount received early 1,980,000 + payday amount 8,000,000 + fee 20,000 = 10,000,000 VND, matching your full wages. You can check your projected payday amount in the App at any time, both before confirming a request and afterward.
06
Wage Receipt Authorization
In short: tapping “confirm” means “I already received this amount early — on payday, please have my employer pay it to LIFT.”
When you request and confirm a Disbursement in the App, you make two declarations at once: (i) a request for advance payment of wages by agreement with your Employer under Article 101 of the Labor Code, and (ii) a Wage Receipt Authorization under Article 94 of the Labor Code designating LIFT as the lawful recipient of the Disbursement amount you requested. Because the wage portion you already drew as a Disbursement is not of a nature to be paid to you again on payday, it is settled by payment to LIFT under that authorization.
Each Wage Receipt Authorization is given per individual Disbursement and is limited to that Disbursement’s requested amount. It has no effect on any other part of your wages.
You may cancel a request at any time before the Disbursement is executed. If you do, the authorization lapses and no fee applies.
A record of each authorization is kept in electronic form, and you can view your complete history of requests, authorizations, and Settlements in the App.
07
Platform Service Fee
7.1 Flat fee
The fee is a flat amount per Disbursement, regardless of the amount you withdraw. As of the effective date of these Terms, the fee is 20,000 VND per Disbursement (VAT inclusive). The fee currently in effect is posted at all times on the request screen and in the fee notice in the App.
7.2 Shown before you confirm
Before you confirm a request, the App clearly displays the requested amount, the fee, the exact amount you will receive (the requested amount minus the fee), and the amount scheduled for Settlement on payday. You can confirm a request only after reviewing this information.
7.3 No interest, ever
LIFT charges no interest, no late fees, no sign-up fees, no monthly fees, no subscription fees, and no other charges of any kind. The fee is not interest and is not calculated as a rate.
7.4 No use, no cost
If you do not use the Service, you incur no cost whatsoever.
7.5 Nature of the fee
The fee is consideration for a platform service that you voluntarily agree to and pay at each individual use. It is unrelated to obtaining or keeping employment, and it is not a recruitment cost of the kind employees are protected from bearing under Article 11.2 of the Labor Code (No. 45/2019/QH14). LIFT does not perform employment-service activities — career counseling, job placement, or labor supply — under the Law on Employment.
7.6 How the fee is handled
The fee is settled by netting it from the Disbursement at the time of payout: you receive the requested amount minus the fee. You are never billed for the fee separately, and the fee is never processed through your Employer’s payroll — the only amount your Employer pays LIFT on payday is the wage portion you authorized.
7.7 Refunds
If a request is canceled or withdrawn before the Disbursement is executed, no fee applies. Fees on completed Disbursements are non-refundable except where the law provides otherwise. If you believe a fee was charged in error, you may raise it through the support channels in Section 15; we will review promptly and, if we confirm an error, correct it and refund the fee.
7.8 Fee changes
LIFT may change the fee, provided that (i) the fee will always remain a flat amount unrelated to the withdrawal amount, (ii) it will never be changed to an interest-rate or amount-proportional structure, and (iii) any changed fee applies only to requests made after the change takes effect. For a fee decrease or any change that is not unfavorable to you, we will give at least 15 days’ notice through the App. For a fee increase or any change unfavorable to you, we will follow the process in Section 14 (at least 30 days’ notice and your fresh, explicit consent).
08
No Debt, No Recourse
In short: you owe LIFT nothing. There is nothing to pay back, and no one will ever chase you for money.
Using the Service creates no debt of any kind from you to LIFT. A Disbursement is the early receipt of your own wages, already earned through work you have performed.
LIFT will never demand payment from you, pursue collection against you, sue you, or report you to any credit bureau.
If Settlement cannot take place on the regular payday — because you leave your job, change jobs, or for any other reason — the matter is handled under the agreement between LIFT and your Employer. Settlement occurs only within the wages you have already earned, and no residual obligation or additional burden falls on you.
This Section continues to apply after your service relationship ends or after you leave your Employer.
This Section does not, however, excuse liability — such as restitution of unjust enrichment under applicable law — where you obtained a Disbursement by fraudulent means, including false information, in breach of Section 10(5).
09
Voluntary Use and User Protections
Use of the Service is entirely your voluntary choice. No one may require or pressure you to use it.
You may stop using the Service or close your account at any time, at no cost and with no penalty.
Through its agreements with Employers, LIFT ensures that you will suffer no disadvantage or discrimination in hiring, continued employment, evaluation, promotion, or treatment because you choose not to use the Service.
There are no restrictions of any kind on how you use the money you receive through a Disbursement.
To support your financial health, LIFT gives you transparent access in the App to your usage history and projected payday amount. Frequent Disbursements can affect how you manage the amount you receive on payday, so we encourage you to plan your use around your own needs.
10
Your Responsibilities
You agree to:
Provide accurate and complete information about yourself.
Use the Service only for lawful purposes and in accordance with these Terms.
Keep your account credentials (including your password) secure and not share them with anyone.
Not use the Service in another person’s name or on another person’s behalf.
Not request a Disbursement by fraudulent means, including creating false attendance or wage records.
11
Intellectual Property
All intellectual property rights in the Service — including the App, software, content, logos, and trademarks — belong to LIFT or its licensors.
You receive a limited, non-exclusive, non-transferable right to use the App for the purpose of using the Service. You may not copy, modify, or reverse engineer any part of the App.
12
Service Availability and Liability
LIFT works to provide a stable and fast Disbursement service. The Service may nonetheless be temporarily interrupted or delayed by system maintenance, network failures, or conditions at banks and payment networks, and LIFT will take reasonable steps to minimize such disruptions.
To the maximum extent permitted by law, LIFT is not liable for indirect, incidental, or consequential damages arising from your use of, or inability to use, the Service.
Nothing in this Section excludes or limits any rights guaranteed to you under mandatory consumer-protection law.
13
Suspension and Termination
LIFT may suspend or terminate your use of the Service if (i) you materially breach these Terms, (ii) your Employer makes a legitimate request, or (iii) continuing to provide the Service would become unlawful or create a serious risk. In each case, we will notify you of the reason without delay.
Your eligibility ends when your employment relationship with your Employer ends, or when the agreement between your Employer and LIFT ends.
Even after suspension or termination, Settlement of any Disbursement already executed proceeds under Sections 5 and 6, and Section 8 (No Debt, No Recourse) continues to apply.
14
Changes to These Terms
LIFT may change these Terms to the extent consistent with applicable law.
When we change these Terms, we will announce the effective date and the reasons for the change through App notices and notifications at least 15 days before the effective date — or at least 30 days in advance for changes that are unfavorable to you or otherwise material.
For changes that materially affect your rights or obligations, we will obtain your explicit consent again. If you do not agree to a change, you may stop using the Service and close your account, with no disadvantage to you.
15
Complaints and Dispute Resolution
You may raise questions, complaints, or objections about the Service through the in-app support center or the contact below:
Email: info@liftpay.app (you may also file through the in-app support center)
We will review each complaint without delay and, within 7 business days of receipt, let you know the outcome or the timeline for resolution.
These Terms are governed by and interpreted under the laws of the Socialist Republic of Vietnam.
Disputes arising in connection with these Terms will first be addressed through good-faith discussion. If no resolution is reached, either party may bring the matter before the competent courts of Ho Chi Minh City. This Section does not limit any dispute-resolution avenue guaranteed to you under consumer-protection law.
16
Language
These Terms are drafted in Vietnamese. Translations into English or other languages are provided for your convenience. If there is any difference between a translation and the Vietnamese version, the Vietnamese version prevails.
17
About LIFT
Company name: LIFT Technology Services Co., Ltd.
Tax code: 0319049183
Registered business line: Other financial support services (VSIC 6619) — entrusted operational services on a fee or contract basis
Address: Floor 3, MORITZ Building, 140 Nguyen Van Khoi, Thong Tay Hoi Ward, Ho Chi Minh City, Vietnam
Email: info@liftpay.app
Data Protection
Privacy Policy
Earned Wage Access (EWA) Service — operated by LIFT
Effective date: July 13, 2026 · Version 2.0
00
Your Privacy at a Glance — Key Points
This summary is provided to help you understand the Policy. The full text below governs.
We process only the minimum data needed to provide the Service (identity verification, attendance/wage data, account details, and the like).
We never sell your personal data. We share it only with the parties needed for payday Settlement and payouts (your Employer and banks), and only to the extent needed.
We obtain consent only through checkboxes you tick yourself during sign-up and use — and you can withdraw consent at any time.
You have the right to access, correct, and delete your data, to report violations to the authorities, and to claim damages.
Questions and rights requests: info@liftpay.app
01
Overview
This Privacy Policy (“Policy”) explains how LIFT collects, uses, and protects your personal data in connection with the Service.
This Policy is prepared in accordance with Vietnam’s Law on Personal Data Protection (No. 91/2025/QH15), its implementing decrees, and other applicable law.
This Policy is a notice about how personal data is processed. Merely reading this Policy does not constitute consent to the collection or use of your personal data; we obtain consent through the explicit methods described in Section 5 during sign-up and use of the Service.
02
Data Controller and Privacy Team
The Data Controller of your personal data is:
Your Employer is a separate controller of the work-related data it holds and manages about its workers (attendance, wages, and the like), and LIFT is a separate controller processing that data within the scope of providing the Service. The roles and responsibilities of each are set out in the agreement between LIFT and the Employer.
LIFT has designated a dedicated team and a responsible officer for personal data protection.
03
Personal Data We Collect
We collect and process the following personal data:
3.1 Basic personal data
full name, date of birth, national ID number, phone number, and contact details.
3.2 Work data
your Employer, employment status, attendance, work schedule, and earned-wage data. We receive this data from your Employer, based on your consent and the agreement between LIFT and the Employer.
3.3 Financial data (protected as sensitive-equivalent)
bank account details (your Payout Account), and your Disbursement and Settlement history. Payout Account details may be provided to us by your Employer, based on your consent and under the agreement between LIFT and the Employer. Because financial and banking data may be subject to heightened protection under law, we protect it to a standard equivalent to sensitive data and process it only with your separate consent.
3.4 Device and technical data
device type, operating system, App version, and basic usage and diagnostic data.
3.5 (Optional) Marketing data
whether you wish to receive news about events and benefits. Declining optional items does not limit your use of the Service in any way.
04
Purposes and Legal Bases
We process the personal data we collect for the following purposes and on the following bases:
Purpose: Identity verification and eligibility checks
Main data: Basic data, work data
Legal basis: Your consent
Purpose: Calculating earned wages and executing Disbursements
Main data: Work data, financial data
Legal basis: Your consent
Purpose: Processing payday Settlements
Main data: Work data, financial data
Legal basis: Your consent
Purpose: Customer support and complaint handling
Main data: Basic data, usage history
Legal basis: Your consent
Purpose: Service security and fraud prevention
Main data: Device and technical data
Legal basis: Your consent
Purpose: Compliance with legal obligations (tax, accounting, regulator requests, etc.)
Main data: All relevant records
Legal basis: Performance of a legal obligation (no consent required)
Purpose: (Optional) Marketing and benefit updates
Main data: Contact details
Your separate consent
The specific scope of the grounds on which the law permits processing without consent (performance of a legal obligation, protection of life and health in emergencies, and the like) is determined by the Law on Personal Data Protection and its implementing decrees.
05
How We Obtain and How You Withdraw Consent
We obtain your clear and specific consent to the collection and use of your personal data. Consent is expressed through your affirmative act — such as ticking a consent checkbox — during sign-up and use. Silence, or mere use of the Service, is never treated as consent.
We obtain consent separately for each purpose. Consents essential to providing the Service are separated from optional consents (such as marketing), and refusing an optional consent does not limit your use of the Service.
For sensitive-equivalent data such as financial data, we obtain separate consent.
All consent records are kept in an electronic form that can be printed and reproduced.
You may withdraw consent at any time through the App settings or the contact in Section 2. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. If you withdraw consent for essential items, your use of some or all of the Service may be limited.
06
Sharing and Processing on Our Behalf
We never sell your personal data. The sale and purchase of personal data is prohibited by law, and we comply strictly with that prohibition.
We share your personal data with third parties, or entrust its processing, only in the following cases:
If the recipients or the scope of sharing or entrusted processing changes, we will update this Policy and notify you.
07
Cross-Border Transfers
Your personal data is processed and stored on servers located in Vietnam and is not transferred outside Vietnam.
If a cross-border transfer becomes necessary for the operation of the Service in the future, we will complete the procedures the law requires (including preparing and filing a cross-border transfer impact assessment), and will update this Policy and notify you in advance of the recipients, destination countries, and safeguards.
08
Retention
We keep personal data only for as long as needed to fulfill the purpose of processing.
Retention standards by category are:
Personal data past its retention period is securely deleted by irreversible means or anonymized.
09
How We Protect Your Data
To prevent unauthorized access, alteration, or leakage of personal data, we apply the following administrative, technical, and physical safeguards:
Encryption in transit and at rest, and access controls.
Access management under the principle of least privilege — access limited to personnel who need it for their work.
Enhanced safeguards for highly sensitive data such as financial data.
Security training for staff, and contractual protection obligations imposed on processors.
10
Data Breach Response
If we become aware of a personal data breach or other infringement incident, we will notify the competent authority within the statutory deadline (72 hours of becoming aware)
Where the law requires notice to data subjects (including breaches involving financial data), and in any other incident that could materially affect you, we will notify affected users of what happened, the expected impact, and the steps you can take.
We maintain and operate internal response procedures for breach incidents.
11
Your Rights
You have the following rights over your personal data:
You can exercise these rights through the in-app menu or the contact in Section 2, and you can request deletion of your account and personal data directly in the App. After verifying your identity, we will handle your request within the statutory deadline; if more time is needed, we will explain why and give you an expected timeline.
Exercising your rights is free of charge, except in the limited cases the law provides.
12
Children’s Data
The Service is intended for workers aged 18 and over, and we do not knowingly collect children’s personal data. If we learn that a child’s data has been collected, we will delete it without delay.
13
Automatically Collected Data
The App may automatically collect device data and basic usage records to keep the Service running reliably and to diagnose errors.
Our website may use cookies for visit statistics; you can refuse cookies through your browser settings.
We do not carry out automated decision-making that materially affects your rights, such as profiling.
14
Changes to This Policy
We may revise this Policy to reflect changes in the law or in the Service.
When we revise it, we will announce the effective date and the main changes through the App at least 15 days before the effective date. For changes that require your consent — such as adding data categories or purposes — we will obtain separate consent.
Previous versions of this Policy are available on request.
15
Contact Us
For questions, rights requests, or complaints about personal data, please contact:
Email: info@liftpay.app
Address: Floor 3, MORITZ Building, 140 Nguyen Van Khoi, Thong Tay Hoi Ward, Ho Chi Minh City, Vietnam
Questions about these documents?
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